Posted: 25-10-2016 In: Driving Test Cancellations
Driving test waiting times can be defined as the period for which an individual has to wait before he or she undertakes a driving test. The wait times are usually determined by factors like distance to the driving centre or how many people are on the waiting list. The higher the number of people on the line up, the more the delay. So what is causing the delay? In this article we will try to highlight some of the factors common to the issue.
Increased number of applicants
The number of applicants keeps growing. This means in the long run, a great number of people will be expecting to sit for their driving tests. The driving test centres are having a tough time trying to facilitate the process with such a big number of people and thus the waiting period unfortunately becomes longer.
Disputes among the DVSA and examiners
Over the past few years, the DVSA has had disagreements with its examiners over pay. The DVSA argues against increasing the pay to facilitate various aspects of the program but the examiners disapprove of this. Examiners complain of being compelled to more working hours and deny claims of any pay rise. They argue that the DVSA should opt to employing more workers instead of adapting a working condition that doesn’t suit them. It even gets to the point where the DVSA has no choice but to send them home without pay. The disagreements go on for a long period and in the long term, it is the learners that get affected the most. With driving tests being cancelled the last minute, learners are forced to wait helplessly for the existing disputes to be solved.
Decreased number of driving instructors
Decreased number of driving instructors means that learners have to wait longer to even start their lessons.
The closing down of test locations
The number of test locations has gone down drastically following the collapse of the Halfords high street deal . Through their deal with DVSA, Halfords had agreed to carry out driving tests from their shop branches, and now with no deal in place, driving locations have become fewer.
The high number of retiring examiners
More examiners are opting to retire following the pressure and the poor relationship with the DVSA.
What can be done to reduce the driving test times?
There are several measures the UK government is taking to prevent more inconveniences to those who intend to take tests. Here are some of the measures;
- Making sure that all the examiners are working where they should be at all times.
- Trying to encourage examiners to be more flexible and work longer hours to ease up the waiting process.
- Increasing the number of trainees throughout the country.
- Improving service by changing working patterns.
- Through the monitoring of waiting times and future demands so not to be overwhelmed or thrown off balance.
The recruitment process also needs to be revised; getting the right person for the job is crucial and plays a big role in service delivery. There are new measures that have been put into place and they go a long way in easing the recruitment process. Applicants can now do it from regional offices, through local driving tests or at the DVSA training academy. People are now spending less time away from home and the diversification in approach has seen applications rise.
The effect of longer driving test waiting times
The longer the waiting, the more inconvenience is experienced. A learner may be forced to stop or postpone their engagements trying to adjust to the newly set date. Sometimes, the learner might even opt out of doing the test. This has impacted negatively the entire process with learners resorting to buying tests being sold by people who have set up computer systems to scan the driving test booking sites. They sell this test to desperate learners who want to take their tests quickly. This has caused a raise in illegal practices and some paying the prize by being denied driving licenses when caught.
The dispute between the DVSA and the examiners has killed the drive of those venturing into the diving test examiner work career as many fear the endless arguments and counter arguments. Those already in the business end up retiring, creating a shortage of workers. With fewer staffers, delivering services to a large population becomes hectic and tedious. As population keeps growing, little can be done to fully cope with the problem. Moreover, the reduced number of instructors affects not just the waiting periods but also how long it takes to start a lesson in general. The existing issues take time to be resolved and this just ends up causing even more inconvenience to the learners. There are measures that can be put in place to make sure that this doesn’t happen;
Fully embracing online methods of booking tests. Driving tests can change at any time, so it is advised to book one.
Learners getting in touch with DVSA and inquire about early driving tests.
These steps can help in reducing the last minute rush, resulting in hordes of people applying for a test at the same time. The only way to beat the queues involves doing your application at the right time. Luckily, there are driving schools that offer shorter driving courses; this means it takes lesser time to undertake the entire driving course. The learners finish up their lessons and do their tests in time, creating room for more learners to be admitted. This ensures few students are admitted at a time, easing the training process.
The instructors are in a position to concentrate on the learners and train them with no pressure. In general, the long waiting can be shortened if issues get addressed appropriately and on time. A good relationship needs to be created between the DVSA and the examiners. It is only through this that the problems get solved. The DVSA also needs to encourage its workforce to stay flexible for efficient service delivery.